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Frequently Asked Questions
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What if my flight is early or delayed?When we take your booking we will ask you for your flight number. We will then track your flight to ensure we do our best to match your landing time. Should your flight be suffering an excessive delay, if possible please keep in touch with us by email / text. We will do our very best to accommodate and changes to a cancelled flight or one that is very delayed, however this cannot be guaranteed.
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Who are Blueline Chauffeurs?Blueline Chauffeurs is a trading name of Blueline Couriers Ltd, company registration number 13533393. This is owned by Jason Morris and Russell Collier. They are both recently retired Police Officers, utilising their skills in customer service, problem solving, safeguarding, professionalism and confidentiality, and of course, as well as being highly trained drivers you can be assured of a 1st class service. Both Jason and Russell hold enhanced DBS certificates. We are licensed by Gosport Borough Council.
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Can I eat and drink in the car?Complimentary bottled water is supplied for your journey, please speak to your chauffeur if you'd like to consume food in the car.
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How much luggage can I bring?The Jaguar XJL can carry 2 large suitcases and 2 hand luggage sized bags. If you have large hard shell cases, please advise sizes so we can ensure it’ll all fit in. The Jaguar XF can carry 4 large suitcases and 4 hand luggage sized bags. The Mercedes V Class can carry 7 suitcases and 7 hand luggage sized bags We can cater for excess luggage with our dedicated van service from our sister company, Blueline Couriers. Please enquire for full details.
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How do I meet the chauffeur at the airport or cruise terminal?Your chauffeur will send you a text message once your flight has landed or the ship has docked, this will detail exactly where your chauffeur will be waiting with a name board in the arrivals lounge.
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Can I set up an account and pay by invoice?For business clients, subject to application we can set up an invoicing account.
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How Do I Book?Call or WhatsApp us on 01329 739227 or email bluelinechauffeurs@outlook.com
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Child seatsYou are welcome to bring your own child seat and fit it in the car, we are able to store the seat until your return if necessary.
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How do I pay?Upon booking we request a 10% deposit, the balance is payable 2 days before travel, if your booking is less than 2 days away we require full payment upon booking. Payment can be made by credit / debit card or by bank transfer.
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What vehicle will I be travelling in?Our fleet consists of 3 luxury vehicles. Jaguar XJ, long wheel base, this very car was given to the UK Government by Jaguar UK for use by the Royal Family and senior government ministers for its first year of life. It is fully loaded and extremely comfortable. All of the passenger seats can be moved and adjusted, they are heated or cooled to your liking and they offer a full massage system. Using your own climate control you can get the air temperature just right. The car is also equipped with privacy blinds on the side and rear windows. ​Mercedes-Benz V Class, this is the ultimate luxury MPV, able to carry 7 passengers and their luggage. With full leather seats, climate control, 4G WiFi and bottled water you can be assured of the most comfortable trip. Jaguar XF Sportbrake, this is our luxury estate vehicle, with its plush, soft ivory leather seats and space for those times when you just need to take those extra suitcases with you! We also have access to a further matching silver Mercedes V Class, a Mercedes E Class Estate, Mercedes S Class, a Mercedes S Class saloon and Mercedes E class estate vehicles.
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